Warranty Duration
Each item purchased from Infotech Solutions (Pvt) Ltd. comes with a specific warranty duration, as detailed on the product invoice. Please refer to your invoice for the exact warranty period applicable to your product.
Coverage
Our warranty covers:
- Manufacturing defects
- Hardware issues
Please note: The warranty does not cover physical damage, including but not limited to:
- Physical abuse
- Accidental damage
- Burning damage
Warranty Claim Process
If you need to make a warranty claim, please follow these steps:
- Contact Us: Call us at 076 289 9196 to confirm that your product is still under warranty.
- Verification: Our team will verify your warranty status.
- Next Steps: We will provide you with instructions on the next steps to take, which may include bringing the product to our store or other necessary actions.
Exclusions and Limitations
Our warranty does not cover:
- Physical damage (e.g., cracks, dents, broken parts)
- Burning damage or damage caused by misuse
- Any damage resulting from unauthorized repairs or modifications
Repair and Replacement
Under warranty, we will handle repairs or replacements according to the product. The specifics of the repair or replacement process will depend on the type and condition of the product.
Contact Information
Find Us At: Infotech Solutions (Pvt) Ltd.
41, 1st Cross Street, Vavuniya, Sri Lanka
For any inquiries, feel free to contact us at:
Phone: 076 289 9196
